"I need help with a game... not working, missing something...

MobyGames is not a game developer or a publisher. We do not provide any sort of help with games.You
can try and contact the makers of the game for help. To find the
company that made the game go to the game's summary page and at the top
you'll see Publisher and Developer. Click on either one of these and
you'll be taken to the company's page on here. Click on the link to the
company's official website and they should have some sort of support or
contact information there."

Looking for support at http://www.mobygames.com/company/wideload-games-inc was a dead end.

Get your money back!
Bob