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General discussion

unable to load certain prog on xp professional

by ivor stevens Feb 11, 2009 5:39AM PST

Help please - purchased Dell 4700 computer on e bay all legitimate - have installation programmes - cannot load onto pc certain programmes I have bought over the years - namely photoshop and others - will load paint shop pro, microsoft word etc. - I have very limited knowledge. It seems to revolve around a windows xp file 32.exe? dll library? appears to be missing - may have been removed by previous owner- tried sfc /scannow - says it cannot find on Dell installation cd - which has a lot of info. on including xp - tried Dell - too complicated - any advice appreciated.

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Let's de-complicate this.

by r. proffitt Former Forum moderator Feb 11, 2009 8:56AM PST

Wipe the drive out, install your Microsoft XP Pro (you claim it's legit) and then get all the drivers from dell.com.

At this point it should work fine.
Bob

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