Computer Help forum

Question

Unable to install updates

by jrheck1971 / October 31, 2012 11:39 AM PDT

I am unable to install windows updates. Java, adobe and others like that will install fine. But everytime I check for updates it says an error was detected. It gives me error code 80070002. I click on help with this error, it directs me to delete some files and try again. I do that and I get the same error. In addition.... everytime I restart the computer it says "configuring windows do not turn off computer" it will go to 35% and say, "Unable to configure windows reverting changes". I have other little glitches too, I can't put anything in my favorites and I can't restore computer to an earlier time.

Discussion is locked
You are posting a reply to: Unable to install updates
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Unable to install updates
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
Regarding something you stated ...
by Edward ODaniel / October 31, 2012 1:01 PM PDT
"I have other little glitches too"

Have you had any malware of any type that you have gotten and rid yourself of just prior to these problems?

Most often when you have a plethora of problems such as you describe it is least time consuming and more apt of success to bit the bullet and re-install the OD and the applications you use.

Hopefully you have been backing up your data files that you need and can't afford to loose, but if not take some time to copy all your data files (and that includes documents, pictures and music, and etc.) to a flash drive or burn them to CD or DVD prior to a complete re-installation..

Depending on your computer's manufacturer and model you may be able to run a complete restore of the PC to factory specs from the restoration partition on the hard drive. If not be sure to check the manufacturer's site and download all the necessary drivers for yout specific PC.

All Answers

Collapse -
Answer
Hello, maybe this will help
by dmeterz / October 31, 2012 1:09 PM PDT

Make sure that your time is set correctly on your computer or it wont let you update. Also depeding on your computer make sure you have most recent service pack.

Collapse -
Answer
Seems Like This Article Has A "Fix It" Option
by Grif Thomas Forum moderator / November 1, 2012 4:12 AM PDT
Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?