Computer Help forum


Unable to install updates

by jrheck1971 / October 31, 2012 11:39 AM PDT

I am unable to install windows updates. Java, adobe and others like that will install fine. But everytime I check for updates it says an error was detected. It gives me error code 80070002. I click on help with this error, it directs me to delete some files and try again. I do that and I get the same error. In addition.... everytime I restart the computer it says "configuring windows do not turn off computer" it will go to 35% and say, "Unable to configure windows reverting changes". I have other little glitches too, I can't put anything in my favorites and I can't restore computer to an earlier time.

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Clarification Request
Regarding something you stated ...
by Edward ODaniel / October 31, 2012 1:01 PM PDT
"I have other little glitches too"

Have you had any malware of any type that you have gotten and rid yourself of just prior to these problems?

Most often when you have a plethora of problems such as you describe it is least time consuming and more apt of success to bit the bullet and re-install the OD and the applications you use.

Hopefully you have been backing up your data files that you need and can't afford to loose, but if not take some time to copy all your data files (and that includes documents, pictures and music, and etc.) to a flash drive or burn them to CD or DVD prior to a complete re-installation..

Depending on your computer's manufacturer and model you may be able to run a complete restore of the PC to factory specs from the restoration partition on the hard drive. If not be sure to check the manufacturer's site and download all the necessary drivers for yout specific PC.

All Answers

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Hello, maybe this will help
by dmeterz / October 31, 2012 1:09 PM PDT

Make sure that your time is set correctly on your computer or it wont let you update. Also depeding on your computer make sure you have most recent service pack.

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Seems Like This Article Has A "Fix It" Option
by Grif Thomas Forum moderator / November 1, 2012 4:12 AM PDT
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