Windows Legacy OS forum

General discussion

Unable to install programs

by hsseow / September 13, 2007 12:20 AM PDT

Whenever I insert a program CD and run setup.exe, Windows XP SP2 reports 'Unable to launch Install Shield engine. RPC server unavailable.' The same happens when I try to uninstall programs.
Will someone please help!

Discussion is locked
You are posting a reply to: Unable to install programs
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Unable to install programs
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
reply to: Unable to install programs
by caktus / September 13, 2007 5:02 PM PDT

See if this helps.

Go to Start > Control Panel > Administrative Tools > Services. Scroll down to and double click on "DCOM Server Process Launcher"
Under Startup Type select "Automatic". Click on Apply > Start > OK.

It may be necessary to restart the computer for change to take effect. Also, Admin permissions may be necessary to make this change.

Hope this helps.


Collapse -
by hsseow / September 18, 2007 12:33 AM PDT

Yes, it solves my problem.
Thank you very much.

Collapse -
Insatllation Issues
by sambhav8180 / January 26, 2009 2:10 AM PST
In reply to: Appreciation

I have a windows xp sp2 but when ever i am trying to install any software its asking for a file that is missing and ask me to browse the location.. Have tried to download that file n no: of times and still facing the same issue ..cant install any software as it misses the file some how or the other...!!!!

PLease help

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!