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Resolved Question

Unable to Install MSI Files

by Jan 14, 2014 10:09AM PST

I have 2 programs that I cannot install on my new Win 8.1 PC but they install fine on Win 7. I also believe that I was able to install 1 of them when I had Win 8.0

When I install I get error message on one of them "Error 1723.There is a problem with this Windows installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor."

If it makes any difference the files I am trying to install are GCSMSetup_3_6_0.msi and msgames_win8_x64.msi

Discussion is locked

neil154 has chosen the best answer to their question. View answer
2 Posts
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Best Answer

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download and install the latest windows installer package
by Jan 14, 2014 1:21PM PST
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Unable to Install MSI Files
by neil154 Jan 15, 2014 6:46AM PST

Thanks, the Link for other ideas did the trick

"The solution is to go into c:\users\"username"\AppData\Local\ then right click on "temp" and choose "properies". Choose "security" --> edit --> add, and add the username you are using, and give yourself all rights"

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