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unable to install iTunes

by loony18 / December 23, 2006 10:20 AM PST

I have been trying to install itunes on my PC. PIV 2.6 Ghz 512RAM OS XP with SP2 installed. Initially I was getting a message saying msiexec.exe has encountered a problem and it is shutting down. That problem has been solved (Details are at http://forums.windowsforum.org/index.php?showtopic=28514) and now the installation goes beyond this screen. When it starts installing Quicktime which is required for itunes I got a message saying "'the installation of Quicktime did not complete successfully. Itunes require Quicktime'" After pressing Ok it came to the last page where in it said that the iTunes installation could not be successfully completed and was asked to press Finish.
How do I sort out this problem? Thanx in advance

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From memory.
by R. Proffitt Forum moderator / December 23, 2006 11:20 AM PST
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unable to install iTunes
by loony18 / December 23, 2006 10:37 PM PST

I uninstalled quicktime and removed all entries from the registry about quicktime.msi. However, I could not understand 'downloaded quicktime.msi' but what I downloaded was quicktime installer. Only when install Quicktime that a quicktime.msi file is found in the registry.I think I have done it properly. Can anyone tell me little more clearly? May be I am a little dumb!!!Thanx a lot

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When I ran into this the owner had installed quicktime.
by R. Proffitt Forum moderator / December 24, 2006 12:11 AM PST

I can only guess they were overanalying and thought they needed to install quicktime before itunes. It's been a year since I ran into this so for most they just install itunes and that's it.

In your case I suggest you not install quicktime after the cleanup and try to install itunes.

As to the MSI file, that's an installer program for Windows. Here's an article so you can catch up on MSI technology. http://en.wikipedia.org/wiki/Microsoft_Installer

Yes, the article is big but you can eat what you need from it.


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Unable to install Itunes
by loony18 / December 24, 2006 10:14 AM PST

Thanx a ton Bob!! Finally, I managed it after a good month or so!!

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Merry Christmas.
by R. Proffitt Forum moderator / December 24, 2006 12:48 PM PST

I hope it all worked out for you without too much stress.


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