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Unable to initialize Nikon Coolpix 5900 on ME

I am unable to initalize Nikon Coolpix 5900 on Windows ME, on a Gateway Solo laptop, 30 GB memory. THe computer does not recognize the camera and Picture project software does not, either.

I think I have tried everything, including installing system-requested drivers, disabling Norton Antivirus, and checking the Windows Updates to see if any downloads are necessary.

Please help.

Thank you.

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USB connection

In reply to: Unable to initialize Nikon Coolpix 5900 on ME

Do you know for sure that your USB hub is working?

If you are not sure:

Go to the Device Manager and scroll all the way to the end and you should find a device called:
"Universal Serial Bus Controllers"

Click the Plus Sign + to the left of Universal Serial Bus Controllers.
What entries do you find there?

...
..
.

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"Device Manager" is absent.

In reply to: USB connection

Thank you for responding.

I have conducted a "Search" for "Device Manager" and it is not there. Would it be called something different on a Gateway Solo laptop using Windows ME?

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Article and pictures.

In reply to: "Device Manager" is absent.

It's the same path as we used in Windows 95 and 98.

-> http://www.computerhope.com/win95er.htm

If you are new to Windows, don't be shy and tell so you can get the right level of help.

-> Also, tell a longer story. Did someone ever "load Windows" on this machine? Why I ask is too often they forget all the drivers Microsoft doesn't fetch for us.

Bob

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Mostly illiterate in Windows

In reply to: Article and pictures.

Hi Bob,
The laptop was a donation; it came with no software or support. I was able to scrounge a Windows ME disk, and had installed a 30GB drive.

I followed your's and J. Randolph's recommendations and this is what I found on the laptop in the Device Manager:

Intel 82371AB/EB PCI to USB Universal Host
and USB Root Hub

I looked for updated drivers, but these are the most recent; I checked to see if they are functioning, they are.

Do you have any other suggestions?

P.S. It's true, I'm not a Windows person - I had a youthful encounter with DOS, but quickly converted to Mac; occasionally I have liaisons with others' Windows.. Our aged Gateway Solo is our sole laptop, and it's been reliable and supremely usable. It seldom has problems; it's regularly defragmented, I've never had to spend in-depth time learning about its functions - that's the downside of a good tool. I'm preparing it to travel 3000 miles away to school, to accompany the Nikon Coolpix 5900 and the teenager.

Thank you,
Sarah

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That was a CLUE!

In reply to: Mostly illiterate in Windows

"I looked for updated drivers, but these are the most recent; I checked to see if they are functioning, they are."

99% of the time when I read this, the owner clicked the magic "Driver Update" button. This is just a demo and not to be trusted. Why I do is to find the machine's maker and their website then install the drivers from there.

This is the big pothole that is Windows. You can't rely on Microsoft for drivers.

Cheers,

Bob

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