Question

Unable to Get Sound from My Soundbar

Equipment:

Verizon Fios box
PS4 Slim (gaming unit); HDMI out to TV
RCA 48” HDTV, with digital audio (coaxial only) output.
Vizio Soundbar, model sb3621n e8

I’m not getting any sound from my soundbar when I watch regular TV programming—Only from the TV monitor’s speaker.

I have the TV digital audio out (coaxial) going into the digital audio in (coaxial) to the soundbar. Best Buy told me I would be able to get the PS4 audio and regular TV audio thru the soundbar this way.

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They didn't tell all.
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Answer
I would do it this way

Try this audio extractor instead- it has digital coaxial output. This way you can utilize that in addition to the standard digital optical cable from HDTV to soundbar. Your vizio has both types, btw.

https://www.mycablemart.com/store/cart.php?m=product_detail&p=7843&ad_source=google_usa_mobile&gclid=EAIaIQobChMIv5a2s5Hx4QIVDfDACh223AajEAQYESABEgLfE_D_BwE

Here’s the recipe:

PS4 Slim (HDMI out) —> (HDMI in ) audio extractor

Audio extractor (HDMI out) —> (HDMI in) HDTV
“” “” (digital coaxial out) —> (digital coaxial in) Soundbar

HDTV (digital optical out) —> (digital optical in) Soundbar

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