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Question

Unable to get online - problem Macaffee or other firewall?

by evennewerbie Apr 27, 2014 3:34AM PDT

I have asked this on a different CNET forum but not got any reply.

I can no longer get onto Internet with my (Acer Aspire) netbook. Either with Firefox or other browsers.

When I try I get

"Problem loading page.
! The connection to the server was reset while the page was loading...

And it's not that the netbook won't communicate wirelessly - I can print from it and while the above blockage held I was still able to browse normally via an installed proxy (Proxify). So from the netbook I can make some wireless connections. (Unfortunately I can't use the Proxy either now because I removed that in the course of my playing with it, and I guess I can't get it back till I get internet generally back.)

Firefox advises that this can be due to being blocked by a firewall and you have to create an appropriate exception. I remember playing with these things in the past, disabling and re-enabling. And seeing I had exceptions in the Macaffee firewall for Firefox + GoogleChrome + IE. Firefox further advises that when you have behaviour like I've got you may need to disable the exception and then re-enable it. But now when I go to Firewall I can't find any trace of either the exceptions or where you control them from which I remember doing - I have spent many hours on it, read instructions...

Has anyone any suggestions of what the problem is and how I can get back to ordinary functioning?

I am still with XP btw . But I can't start to think about changing that if I can't get online.

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That one ran into the sand

by evennewerbie May 16, 2014 6:58PM PDT

"I wish I didn't get the feeling from you that NETSH RESET was nuclear. It's a basic repair tool.
Bob"

For where that one ran into the sand see
I found that, I found it!
by evennewerbie - 5/12/14 11:22 AM

But I thought the reset program I mire recently found already in the computer sounded like the same thing as this NETSH. It carries the same warning that you gave about programs. I thought I could save myself having further problems by doing bellarc as you said and thinks not working as explained.

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NETSH is a basic step.

by r. proffitt Forum moderator May 16, 2014 11:20PM PDT

Belarc is nice to have to inventory apps but since the NETSH wasn't done, I fear you are being too fearful. I've used the NETSH RESET for over a decade without nuclear results.
Bob

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