A couple of things to try for a start. Go to the Control Panel>Network Connections>Local Area Connection. Click on it's Properties. On the General Tab highlight "Internet Protocol (TCP/IP)". After clicking the Properties button there should be a tick mark next to ""Obtain DNS server address automatically". There's a possibility it might have been changed to "Use the following DNS server addressess" (with addresses entered), instead.
Whether the above needed changing or not, I would further suggest scanning with below:
Download Malwarebytes Anti-Malware from:
Or from MajorGeeks:
'Double Click mbam-setup.exe to install the application.
-Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
-If an update is found, it will download and install the latest version.
-Once the program has loaded, select Perform QUICK Scan, then click Scan.
-The scan may take some time to finish,so please be patient.
-When the scan is complete, click OK
-On the main scanner screen, click on Show Results to view what was detected.
-Make sure that everything is checked, and click Remove Selected.
-When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so immediately.
I'm presuming you meant "SUPERAntiSpyware" and not 'superantivirus', as you (first) wrote it. If not, SUPERAntiSpyware is also a good scanner, in addition to the above.
Let us know if you find anything..
Best of luck..
I have a problem that I can't figure out. When I go to windows update on the start menu I get sent to www.msn.com.
Also when I click on Microsoft update it just grinds and grinds.
Also when I go to the windows updates web page and try to download something manually it validates my machine and presents a clickable download button. When I click on it I get a very small windows pop up that says page not found.
I can not download anything off of Microsoft's site.
When I go to update superantivirus I get an error that says "There is an error trying to retrieve definitions" "Make sure your firewall is not blocking superantispyware.exe from accessing Internet"
When I go to update adaware I get can' find Internet connection.