Unable To Download Anything. No Updates or Software

by OneSmartAleck Aug 26, 2011 1:22PM PDT

Unable to RUN or SAVE any updates or downloads. I did what Norton suggested that didn't work, I did what it said on Cnet (download.com) that didn't work, tried to save downloads to desktop that didn't work. My downloads get to 99% with 1 second to go then freeze. I can't use my Norton Eraser because I can't download the latest updates. I bought a new battery that didn't help. My laptop is max out as far as adding more RAM. So do I have a bug or do I need a new hard drive or motherboard ? WHAT! I might be getting a false positive from my Norton scan.. What should I do? My Norton 360 wants to charge $100.00 to check my computer. I pay once a year so I won't get sick or stuck.. Can Someone help me?

Discussion is locked

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What about removing Norton?

by r. proffitt Forum moderator Aug 26, 2011 1:31PM PDT

When it expires all sorts of odd things happen. Why not a free AV if money is the issue?
Bob

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What About Removing Norton

by OneSmartAleck Aug 26, 2011 2:36PM PDT

I still have till Nov 2011 on my Norton. And I have Spybot as well.. but I can't download any updates or Norton Eraser. I'm unable to download any AV anything.. thats what I'm saying is, I'm unable to download anything. My

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About Spybot.

by r. proffitt Forum moderator Aug 27, 2011 2:31AM PDT

It's Teatimer continues to create conflicts. You may have to uninstall Spybot and Teatimer.

Sorry if I don't write it again why.
Bob

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Downloads freezing up at 99%

by OneSmartAleck Aug 27, 2011 12:08PM PDT

Still didn't work... downloads still freezing up at 99% download

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You have to decide.

by r. proffitt Forum moderator Aug 28, 2011 2:02AM PDT

If it's worth fixing. We know that Norton inspects the downloads which is a good thing until it breaks.

Thoughts?

1. Try another browser.
2. Dump Norton.
Bob

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You Have To Decide ?

by OneSmartAleck Aug 28, 2011 4:25AM PDT

Thank you Bob for your help.

I bought MalwareBytes last night waiting for the backup hard copy to be delivered. I use Internet Explorer to access online. And Google as my homepage and Norton 360 as my search engine. So when you say browser are you talking about Internet Explorer? And if so how do I get online if I remove Explorer ? It"s part of my Windows XP.

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Re: Internet Explorer

by Kees_B Forum moderator Aug 28, 2011 4:28AM PDT

Don't remove it. Just download and install another. Firefox and Chrome are free.
Find a PC that CAN download, copy to your USB-drive, and install from there. Then try the new browser.

Kees

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USB Drive

by OneSmartAleck Aug 28, 2011 9:24AM PDT

If Foxfire is (Full Size 13.33 MB) and I need to copy it to my USB-drive..
What size Flash Memory SanDisk do I need. 4GB, 8GB, 16GB, 32GB... ?

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Re: stick

by Kees_B Forum moderator Aug 28, 2011 6:24PM PDT

There go 1000 MB into 1 GB. So there go about 70 Firefoxes (not foxfires) in 1 GB. That's 280 in 4 GB, 560 in 8 GB and so on.
So I would say any suffices for this purpose.

But you might like to use it for other purposes in the future?

Kees

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"Norton 360 as my search engine. "

by r. proffitt Forum moderator Aug 28, 2011 4:56AM PDT

I agree with Kees here. But letting Norton integrate with IE is going to be trouble for some machines. We are talking about XP and Symantec so while some get upset about this, you are on a very old OS with companies doing a poorer job everyday supporting this OS.

I'd use another browser for a test run if you can't bring yourself to try this without Symantec products.
Bob

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Unable To Complete a Download of New or Update Software

by OneSmartAleck Aug 26, 2011 2:50PM PDT

I'm unable to download anything. My Norton 360 is good till Nov 2011 and I have spybot, but I can't download any updates or any new free AV. All attemps fall short at 99% downloaded then freeze.

Microsoft XP
Version 2002
Service Pack 3
Genuin Intel CPU
T2250 @ 1.73 GHz
1.73 GHz 1.99 GB of RAM

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IE & Norton

by OneSmartAleck Aug 28, 2011 8:13AM PDT

Thank You Kees... we'll do and I'll keep you posted thank you...
Kristi

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IE & Norton

by OneSmartAleck Aug 28, 2011 8:17AM PDT

I can work without Norton.. I'll try what you and Kees have suggested. I'll keep you posted..
Thank you for walking me through this. You have been so very helpful. I can't thank you enough.
Kristi

Unable To Download Anything. No Updates or Software

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