Samsung forum


Unable to display 1080p on UN75H7150, only 720p?

by bcnul8tr / January 16, 2015 10:50 AM PST

So I bought a brand new un75h7150 TV. Just hooked it up, but I am only seeing TV Channels in 720p, and not in 1080p? I Have two other tv's in the house, and they both display in 1080p. I tried changing the HDMI cable, but that did nothing, I also tried changing the cable box with one of the other tv's just to make sure that wasn't the problem and it wasn't. I tried all the HDMI connections on the back of the tv, and that did not fix the issue. When I turn the TV on it shows HDMI in the top left and 1280X720 60. On my other Samsung TV it shows as 1920X1080 60, as does our small Toshiba tv? I tried resetting the tv back to factory settings but that did nothing. I have also noted using You Tube, from a web browser, the highest resolution I could select is 720p. Am I missing something?

Discussion is locked
You are posting a reply to: Unable to display 1080p on UN75H7150, only 720p?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Unable to display 1080p on UN75H7150, only 720p?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Looks 1080p to me.
by R. Proffitt Forum moderator / January 16, 2015 10:53 AM PST
Collapse -
720p instead of 1080p
by bcnul8tr / January 16, 2015 11:36 AM PST

The Source is an Eastlink Cable box, that outputs 1080P, My other Samsung tv (un60es8000 with 2014 Evolution Kit) displays 1920X1080, as does the Toshiba when I connect them to the box and not 1280X720 as this one is displaying on the top left. I have used the same HDMI cable, and same cable box on all TV's as a test.

Collapse -
Call both suppliers.
by R. Proffitt Forum moderator / January 16, 2015 11:40 AM PST
In reply to: 720p instead of 1080p

There have been instances of folk finding an incompatible cable box.

I don't see any indication you tried other sources. (hint, that's what I do as a test.)

Collapse -
by bcnul8tr / January 16, 2015 11:49 AM PST
In reply to: Call both suppliers.

Well I will try and borrow a friends Blu-ray player tomorrow and try that. I suppose I could plug in my laptop as well and see if that works.

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


We are giving away 'Black Panther' swag!

Four lucky readers will be taking home *Marvel*ous "Black Panther" prizes, including magazines autographed by the King of Wakanda himself! Giveaway ends Feb. 25, 2018.