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Unable to delete files in My Documents

by PT2BCH / December 9, 2008 11:43 AM PST

I have a Dell Dimension 2350 Series computor and XP Service Pack 3.

When I try to delete files, they will not delete and they duplicate.

I have McAfee Virus Scan Plus, have also run the free scan from housecall.trendmicro. Can anyone help.

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umm
by pbjtime00 / December 9, 2008 11:48 AM PST

Are you saying that when you select a file, and press the delete key on your keyboard it creates a duplicate?

Also, stop using mccaffee. It's garbage. Use AVG or Avast. They're free.

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Unable to delete files in My Documents
by PT2BCH / December 9, 2008 9:19 PM PST
In reply to: umm

That's exactly right. I now have copies of copies! I now realize McAfee is no good. Any suggestions? I ran a free registry scan from regdefense and it found 409 registry errors. It said I would have to purchase software to clean it up. Not sure if it is worth it since I am considering getting a new computor. Any thoughts? Thanks for any advice.

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Re: exactly
by Kees Bakker / December 9, 2008 9:36 PM PST
In reply to: umm

- Wwhat happens if you do a right-click>delete?
- What happens if you do right-click>shift-delete? That circumvents the recycle bin.
- What happens if you delete such a file from the command prompt?
- Does it only happen in My Documents folder? Or also in sub-folders of My Documents? And it other folders (like the root folder, the Program Files folder, and whatever other folders you have or can make).
- If you delete a folder, is that duplicated also?
- What happens if you delete such a file after booting in Safe Mode?

Just asking things you didn't yet tell and that might be relevant.

Kees

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Unable to delete files in My Documents
by PT2BCH / December 9, 2008 9:55 PM PST
In reply to: Re: exactly

I will try your suggestions when I get home from work. Not sure how to delete a file from the command prompt. Thanks for your help.

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Unable to delete files from My Documents
by PT2BCH / December 10, 2008 9:34 AM PST
In reply to: Re: exactly

I know I'm shouting, but THANK YOU SO MUCH!
I ran the free scan at housecall.trendmicro.com/ as suggested by my son-in-law, that cleaned out viruses, malware, etc. but I still wasn't able to delete those files. Since they were duplicating each time I tried to delete, (I think exponentially), my computor was really slow. I clicked on Edit and selected all from the drop down menu, and did the right-click>shift-delete and in a few minutes I had a clean My Documents folder. Give yourself a big pat on the back!

Donna

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