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Question

Unable to delete an empty folder

Oct 11, 2018 3:49PM PDT

New computer; Lenova Yoga 920. Win 10 Home; 16 GB RAM; 64-bit OS
I have done some dumb things and I want to fix before I go further, I knew better but I'm old, so now I'm apparently an idiot. file is:
c:\Users\wendy\Documents\Outlook Files also the appdata\local
the error is: 2 interrupted actions could not find this item
So I googled for help -- that sent me PowerShell and now I have an error:
PS C:\> Users\wendy\Documents
"Users\........: The module 'Users' could not be loaded. For more information, run 'Import-Module Users'. At Line:1 char:1 + Users\wendy\Documents
I do not have anything in Outlook Office 365 (sb 2016) I also tried deleting Outlook but that id not remove those folders,
What to do? Do I need Power Core? and then what? I am lost here... wish I was back in the dos days.*sigh* Thanks for your time in reading this whole story - wanted to give as much into.

Discussion is locked

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Clarification Request
empty folder
Oct 28, 2018 3:03AM PDT

After you customize your settings, click the Scan button from the Scan tab.
The folders with red names will be deleted. ...
Click on the Delete folders button and the empty files will be deleted.
Exit the software to end the process.

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Answer
Have you tried Win 10 system repair?
Oct 11, 2018 3:54PM PDT

But first, have you backups of your data?
Dafydd.

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I have no Outlook data
Oct 11, 2018 4:01PM PDT

I don't think I have tried win10 repair. I will get back to you.

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What about pics etc.
Oct 11, 2018 4:05PM PDT
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(NT) I agree, I am doing this now :)
Oct 11, 2018 4:16PM PDT
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OK.
Oct 11, 2018 4:35PM PDT

Keep us informed. Reason I advised this is, there is software to delete undeletable files, I feel this would compound the problem.
Dafydd.

Post was last edited on October 11, 2018 4:47 PM PDT

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did not remove folder but removed so much more than i wanted
Oct 11, 2018 5:35PM PDT

seems like I have lots of installs and finessing my browser, window etc settings Sad yet I still have the folder:

c:\users\wendy\documents\outlook files

with the same error that I cannot delete it

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Answer
going to restore
Oct 12, 2018 6:23PM PDT

I have spent too many days with this issue and now that I've done a reset without a change to my problem and a loss of my installed programs, I might as well start all over again..... again. Thank you for your help.

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Will you post a Speccy?
Oct 14, 2018 4:13PM PDT

Post was last edited on October 14, 2018 4:24 PM PDT