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Unable to defrag and restore

by richncali / March 21, 2009 6:52 AM PDT

I am unable to accomplish a restore as well as a defrag...when attempting to defrag, I get the msg:"Disk Defragmenter could not start." Are both these problems related and if so, what causes them? How do I correct them?

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A common cause I run into is Norton.
by R. Proffitt Forum moderator / March 21, 2009 6:56 AM PDT
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Cannot restore nor defrag
by richncali / March 23, 2009 7:47 AM PDT

In reference to your response referring to Norton affecting the restore, I don't have Norton. I have McAfee. Does it matter? And why can I not do a defrag, whether online or in Safe Mode?

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Mcafee has been known to cause it too.
by R. Proffitt Forum moderator / March 23, 2009 10:17 AM PDT

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