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unable to connect to wireless network

by pyratejenny / August 7, 2010 5:11 AM PDT

I have tried about everything to fix this issue.

Using:
IBM ThinkPad running Windows XP 2002 SP3
NetGear Cable/DSL Wireless Router Model MR814 version 1
ISP - Comcast

Problem:
After an ISP connection outage, wireless connections are malfunctioning. One laptop (HP EliteBook, same op system) will connect if WEP security IS enabled, the ThinkPad will connect if WEP security is NOT enabled, but will not load any websites. Both computers will connect through hardwire connection direct to router. (For Reference, the HP registers a "limited or no connectivity" error when security is disabled. we prefer to have security enabled, so we're troubleshooting the IBM.)

Have tried:
resetting TCP/IP manually
resetting winsock

uninstalling drivers & rebooting to auto detect & reinstall most recent drivers.

adding router connection to wireless network list manually, including changing network authentication to "shared" and imputing WEP key manually, not automatically. (this stopped us from getting the "windows is unable to connect to selected network" error, but now it just spins on the "waiting for the network" and eventually times out with NO error message at all.)

ipconfig when WEP security is ENABLED:

Host Name.....: MLastname
Primary Dns Suffix.....:
Node Type......:Hybrid
IP Routing Enabled.....:No
WINS Proxy Enabled....:No

Ethernet adapter Wireless Network Connection 2:

Media State........:Media disconnected
Description....:Intel(R) PRO/Wireless 2200BG Network Connection
Physical Address.....:00-16-6F-89-7D-74

ipconfig when WEP security is DISABLED:

Host Name....:MLastname
Primary Dns Suffix.....:
Node Type.....:Hybrid
IP Routing Enabled....:No
WINS Proxy Enabled....:No

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix.....:
Description....:Intel(R) PRO/Wireless 2200BG Network Connection
Physical Address.....:00-16-6F-89-7D-74
Dhcp Enabled......:Yes
Autoconfiguration Enabled.....:Yes
IP Address......:192.168.0.5
Subnet Mask.....:255.255.255.0
Default Gateway.....:192.168.0.1
DHCP Server.....:192.168.0.1
DNS Servers......:192.168.0.1
Lease Obtained.....:Saturday, August 07, 2010 2:53:38PM
Lease Expires.....:Saturday, August 14, 2010 2:53:38PM


If anyone can help us resolve this issue, my joy & gratitude will be unparalleled.

Seriously - we've spent the entire day on this to no avail. SO FRUSTRATING!!!

Thanks.

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Collapse -
The good news is
by R. Proffitt Forum moderator / August 7, 2010 5:15 AM PDT

I've seen that happen on wifi routers with WEP security. So far the fix has been to change the wifi security to WPA PSK and that's it.
Bob

Collapse -
unfortunately
by pyratejenny / August 7, 2010 5:38 AM PDT
In reply to: The good news is

our router is so old, that doesn't seem to be an option in the settings - unless i missed it.

i did, however, just realize that our router is set to channel 3, but the computer WLAN settings indicate current channel is 11. our entire neighborhood uses channel 11, so we were getting sporadic service. is it possible to change the channel on the thinkpad? the "modify WLAN settings" button is greyed out.

Collapse -
There are at least 3 versions of that router.
by R. Proffitt Forum moderator / August 7, 2010 11:41 PM PDT
In reply to: unfortunately
Collapse -
nevermind
by pyratejenny / August 7, 2010 5:45 AM PDT
In reply to: The good news is

just tried changing the channel back to 11 & no change.

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