13 total posts
do a repair of IE7 in add/remove programs if on XP
If Vista then in programs and features (need OS spec). We'll try some thing else first. Do the add/remove programs repair first.
You may have to reinstall IE7, your toolbar(s), java and adobe. A complete reinstall of IE7 and its components. We'll try the two I mensioned first.
Sorry, I forgot to mention
I'm using IE6 (site says that it works with IE6) and I'm using XP.
You might fix this the easy way by
Okay, I was considering that, do I need to uninstall
IE6 and everything first, or can I just download IE7?
Downloaded IE7, updated Flash and Adobe Reader
Still not working.
Thanks for the help!
Uninstall all and start over
Are you using Vista?
Nope, I'm using XP
I tried some things last night and was going to unintall and start over, but when I restarted the computer my Outlook Express dissappeared. Had a few minutes of pure panic and decided to leave it at that. I've contacted the company and they are working on it, so hopefully they will come up with a solution.
Thanks so much for your help!
Just didn't start? WOW
That's weird. I'd run all my security software if I were you. Sounds fishy (maybe that spellings wrong maybe it should be phishy) to me.
Thanks, I will probably download the Microsoft tool
I've not heard back yet on the progress, but it sounds like a few other members of the site were experiencing similar issues. I found out that they switched servers and made some changes to the website, so hopefully they will be able to fix it. I would be a little more hopeful if I had the same problem on any computer I tried it on, but still have my fingers crossed.
I'm still not really sure what happened with my Outlook Express. I went into add/remove program and IE wasn't listed, so I went under the section for Microsoft products. It was to make changes to any of the programs. I unchecked all but IE and then ran the tool. It finished up, restarted the computer and then OE was gone. It wasn't on the start menu, at the top of the start menu, on my desktop or anything. I looked all over for it and coudln't find it. Finally I opened up one of my e-mails I had saved and it opened up in OE. So I tried replying to the message and it came up with my e-mail address and everything. When I went back into the start menu OE was listed up at the top of the start menu by IE, but still not shortcut on the desktop and it wasn't listed in the big area of the start list. I was able to drag and drop the icon to create my shortcuts and everything. But I've never had that happen before, so it was quite shocking.
Thanks again for all your help!
By right clicking on Outlook Express
you should be able to a add it to the start menu or at least I could using XP Professional SP2. It was right there in the menu that appears.
Here's a little trick. Go down to the toolbar and right click on it in an empty/bare area then scroll up to toolbar this will open another window, in it click desktop. You should have something new on your toolbar. See the little >> hash marks, click on them, go to computer, to C: drive, from here you can get to nearly your entire system. This is sometimes easier then using "Start".
Well let me know how it goes with the web site.