Running: Windows XP Home SP1 with all current critical updates, IE 6.
Problem: Can't get the "Windows Update Catalog" link to appear under "Also" in the "Windows Update" frame.
When I go to the Windows Update site, click on "Personalize Windows Update", check the "Display the link to the Windows Update Catalog under See Also" box and click on "Save Settings", nothing happens. I've set this up on another computer with the same OS and IE versions so I know I'm not the problem.
I've been discussing this with MS support for over a week without resolution. Here's what I've done so far:
(Each time I've tried to get the link to appear I've done it with my anti virus program running and not running and with all my start up programs disabled using msconfig.)
1) Made sure "UserData Persistence" is enabled in the "Internet Zone" of IE.
2) Looked for any "oWindowsUpdate[#].xml" files to delete them but found none.
3) Followed the instructions at Microsoft Knowledge Base Article - 319585: WINUP: "Software Update Incomplete, This Windows Update Software Did Not Update Successfully" Error Message When You Visit the Windows Update Web Site at the request of MS support even though I wasn't getting this error message.
4) Reinstalled IE SP1 over the top of my current installation at the instructions of MS support. (even though the site said to uninstall IE first)
While I'm waiting for the next response from MS support, I thought I'd check here to see if anyone has had similar difficulties and found a solution.