Unable to access the internet. Running windows2000

by Lhyla Jul 26, 2007 6:44AM PDT

Hello,
I was wondering if someone out there could help us. I have aquired a used laptop that is running Win2K. I have accessed the net before witt it, and now I cannot. I'm comfortable with computers, though not a wiz. Any ideas on what I should try?

Discussion is locked

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How are you..

by jackintucson Jul 26, 2007 6:49AM PDT

trying to connect? DSL, Broadband, Dial-up?? What kind of modem, router (if any). How did you connect when it "worked"? What kind of laptop? We need this information if we're going to provide meaningful assistance. Thank You.

and life goes on...

Jack

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cannot connect to internet

by Lhyla Jul 26, 2007 6:59AM PDT

I am connecting through a broadband connection, the computer is a Sager notebook computer. when I connceted before it was thru a broadband connection as well. I just plugged in the ethernet cable and itworked fine, now it "sends packets" but does not receive any

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If you are...

by jackintucson Jul 26, 2007 7:03AM PDT

using a firewall...disable it (exit). If that fixes it then re-configure the firewall. If not, download Winsockfix.exe from here:

http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml

and run it. If you still can't get internet let us know.

and life goes on...

Jack

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still no net

by Lhyla Jul 26, 2007 8:38AM PDT

I disabled the firewall & ran the winsockfix & to no avail.

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Have you tried

by Darton Fury Jul 26, 2007 11:42AM PDT

a new Ethernet cable? If the 3 or 6 wire is broken, you will send but not receive.

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yep, swapped the

by Lhyla Jul 26, 2007 12:05PM PDT

ethernet cable from this computer to the laptop, no luck

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I have also

by Lhyla Jul 26, 2007 10:30PM PDT

just tried ipconfig /renew. That came back with an error of DHCP unreachable

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and this

by Lhyla Jul 27, 2007 1:53AM PDT

windows 2000 ip configuration

HOst name ..........................:td1k
primary DNS suffix..................:
nodetype.............................: mixed
IP routing enabled..................:No
WINS Proxy enabled...............: No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix...:
Description..............................: Realtek RTL8139(A)-based PCI Fast Ethernet

Adapter
Physical address.....................: 00-90-f5-01-19-BD
DHCP Enabled........................: Yes
Autoconfiguration Enabled........: Yes
Autoconfiguration IP Address ...: 169.254.215.49
Subnet mask.........................: 255.255.0.0
Default gateway....................:
DNS servers ........................:

I have reset, and rebooted everything I can.

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Did you try

by Darton Fury Jul 27, 2007 3:04AM PDT

resetting the cable Modem?

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yep, reset the cable modem

by Lhyla Jul 27, 2007 4:08AM PDT

unplugged & replugged everything I could think of.

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also..

by Lhyla Jul 28, 2007 1:22AM PDT

I found an error in system information

PCI simple communications controller PCI\VEN_1106&DEV_3868&SUBSYS_85861558&REV_20\3&61AAA01&0&3E Error code 28

I have also disabled the Norton Internet Security, I don't know where to look for a windows firewall in Win2k

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How about Winsock repair?

by Steven Haninger Jul 28, 2007 1:53AM PDT

Can you ping your ISP? If you know the server addresses used in the domain name search sequence you can try to ping from the command window. If you get a reply, you might have a damaged winsock. This is the MS way to fix it.

http://support.microsoft.com/kb/837333

Unable to access the internet. Running windows2000

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