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Unable to access my 'hotmail' account.

by dawillie / October 31, 2003 2:14 AM PST

running Windows XP Pro-SP1 all patches current as well as current AV definitions and behind a software firewall with router.

I downloaded the latest MSN Messenger version 6.1 and found that I could not access my 'hotmail' either from it or by going to my home page which is set to and trying to get in from there.

I have reset privacy options to 'default' but have kept Security options at custom as I have since 1999.

I get to the hotmail page and when I try to sign in it keeps telling me that the site is not accessible.

have checked .Net status and everything is go.

have the appropriate rules in my software firewall to 'allow' to all ports, both TCP/ UDP both directions.

have un-installed the Messenger 6.1 and now running with Messenger 4.7 which defaults to OE 6.0.

still no change in accessibility.

the only thing I have not tried is to add hotmail to my OE and prefer to keep it that way because of the webmail concept.

can someone please help.


david williams

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Re:Unable to access my 'hotmail' account.
by germansal / October 31, 2003 5:58 PM PST

Hi I had the same problem and by the way I bet your windows update don't work either. Well you can fix it by going to and doing step 4 . Let me know if it helps

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Re:Re:Unable to access my 'hotmail' account.
by jobro / October 31, 2003 8:09 PM PST

i am having a similar problem. I am running window ME though.As well as not being able to access hotmail, i cannot access paypal,o2,home shopping etc anything i need to enter a security password for.I get the page up saying 'page cannot be displayed'have tried altering security setting etc like page suggests but hasn't worked. any suggestion for me????

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Re:Re:Re:Unable to access my 'hotmail' account.
by germansal / October 31, 2003 11:42 PM PST

Try to do a windows update and if it don't work there should be a error number on the bottem. Then copy and paste the error number in a search engine (like google) and then follow the link and it should tell you how to fix it . Let me know if it helps

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My hotmail account access denial( wrong username or pasword)
by haule66 / November 7, 2007 12:48 AM PST

OS: winxp
wireless modem

The problem I get is that since two weeks a go I dont get Access to my mailing account. it seems my account pasword revealed and the pasword changed.

And I don't remember secret qns i used at a time of registration.

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Unable to access my 'hotmail' account. Thanks to all who responded.
by dawillie / November 1, 2003 12:29 AM PST

it turns out to have been a substantial server problem, type unknown, in the hotmail server.

the information and advice you gave me is appreciated.

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To sandranoah: post deleted
by Kees_B Forum moderator / April 10, 2013 10:08 PM PDT
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(NT) This 2003 discussion is now closed.
by R. Proffitt Forum moderator / April 11, 2013 2:11 AM PDT
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