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Rant

UN60D8000 Models - SMART HUB does not work

by Vatta kaayala Oct 12, 2015 7:13PM PDT

The UN60D8000 Models just had a software upgrade to version 1034 (and I also had popup for version 1029) - and after upgrade they connect to Internet but The SMART HUB says Internet connection does not work - What sort of a software upgrade is this? Really don't they test software with such basic stuff before moving it to Production?

Discussion is locked

2 Posts

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With all the posts on this.

by r. proffitt Forum moderator Oct 13, 2015 6:40AM PDT

It's more than the TV. Samsung has some services on the web that appear to be out of service.

1800SAMSUNG to ask about that but given how this all works, I would never count on Smart TVs today. The makers have proved time and time again they don't understand how important it is for their services to stay up. The other issue they don't get is why the TV must check in with Samsung before using Netflix, browser, etc.

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Re: UN60D8000YFXZA

by Samsung_HD_Tech Samsung staff Oct 13, 2015 5:14PM PDT

Is the firmware completely up to date on the unit? You can check this by visiting our website: http://www.samsung.com/us/support/owners/product/UN60D8000YFXZA .

Regards,
HD Tech

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