Is the remote working properly? If the remote is not functioning properly feel free to shoot us an e-mail so we can look into this further. firstname.lastname@example.org
Hello, I have a quick question regarding my new JS8500 TV. The TV is ~ 2 weeks old and I noticed that the remote rattles like something inside is loose. It is not the batteries, and honestly I can't recall if it was like this when we got the TV. In doing a little online research it seems like a common issue with the TV Remote.
Looking to know if this is how it typically feels or if something is in fact loose. My concern is that if it is loose it will fail at some point.
Thanks for the help.