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Samsung forum

Question

UN55F6350AF can't pair with remote

by island18 / June 11, 2013 1:24 AM PDT

I was setting up my new T.V. made a mistake missing one number and the tvshowed a blue rectangular showing an check mark Dont recgnize model.
Spent hours but can't get that sign off, I even went to menue and set the TV on default.Everything cleaned up but that check mark
Thanks for the help

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All Answers

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Answer
Not an answer.
by R. Proffitt Forum moderator / June 11, 2013 1:45 AM PDT

Sorry but just sharing that when I did this pairing I had to pop in fresh batteries and the remote was withing inches of the front of the set. Maybe it was that set but the pairing failed at 10 feet away.
Bob

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Answer
Re: UN55F6350AF can't pair with remote
by Samsung_HD_Tech Samsung staff / June 11, 2013 3:25 AM PDT

Hi UN55F6350AF,

I'm sorry to hear about this. I'd like to see if I can help you: is this the Samsung remote that came with the TV, or is it some third-party remote?

HD Tech

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