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General discussion

UN48H6350 not compatible with DISH 311 receiver

Dec 20, 2014 10:24AM PST

DISH 311 receiver was connected to a Vizio E480i-B2, no signal reception problem. [but had many other problems and was returned for a refund.] H6350 TV also has OTA antenna connection. Channel scan got 13HD and 30 SD channels- no reception problems.
Turned on DISH 311 receiver and immediately noticed a half second flick/pulse occurring every 7 seconds on all channels. TV returned to store and connected to Directv receiver- no flick. Exchanged the TV for another H6350 anyway. Back home, replacement TV also had flick problem. A visit from DISH tech. Connected another 311, flick observed by tech. Connected a 19" Vizio to 311, no flick. DISH tech then connected a 211k receiver. No flick detected and problem solved.
I notified Samsung that there is a compatibility problem with the H6350 model and a DISH 311 receiver.
TV has latest 739MB firmware update 2120.3 Made no difference of anything I could observe. But then my TV is not connected to the net so I'll assume that the 739MB update addressed all the 'smart' function issues.

Discussion is locked

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Info you can find on the net.
Dec 23, 2014 6:34AM PST

HDMI handshake flicker is pretty easy to find but here's the rub. The code behind the HDMI handshake, so far, isn't under the TV maker's control but hard boiled into the HDMI chips. This is why I suggest folk either accept it or exchange for models that work.
Bob

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un48h6350
Dec 23, 2014 9:27AM PST

Problem could not be HDMI because DISH 311 [SD] does not have HDMI, only coax, S-video and composite. Flick every 7 seconds occurred with coax and composite.
Replacement receiver DISH 211k [HD] but SD service has no problems with coax, HDMI, Component or composite.
Also, pic 'zoom' function is not available with HDMI or component but is available with coax or composite.

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SD connection issues.
Dec 23, 2014 11:25PM PST

So I expect no fix for that either. The HDMI handshake issue is one that I know to return as makers have yet to address it quickly. Back it goes when seen.

The issues here are clear. The makers rarely fix it later so we are left with little choice but to return products with issues like this.
Bob

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un48h6350
Dec 24, 2014 5:38AM PST

Don't know if they will ever get around with fixing the compatibility issue but there must have been some really big problems to have a 739MB update.

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If I were to beat on SD signal issues
Dec 24, 2014 5:44AM PST