Samsung forum


UN46F7500 keeps auto deleting my apps that i download

by zamboniguy420 / January 6, 2014 11:33 AM PST

Can someone please tell me why my Samsung UN46F7500 "Smart TV" keeps auto deleting VERY app that i download from the Samsung app store?? It is getting VERY frustrating! Everytme I turn the TV on it deletes whatever app i have downloaded. I believe the message that pops up (very quickly) says something about deleting expiried apps??

Any help would be greatly appreciated! Thanks

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All Answers

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by R. Proffitt Forum moderator / January 6, 2014 12:09 PM PST

While I might suspect the date/time is off on the HDTV it's also possible Samsung's code is not ready for 2014.

Remember this is NOT A PC. The makers control the TV and apps. I'm unsure if you knew this.

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by zamboniguy420 / January 7, 2014 1:18 PM PST

Thanks for the response but the date and time are set automatic and they are correct. It got to be a firmware issue. Right now I am using v1117.

I have been contacted by Samsung Support but they could not help at the time so know I am in queue for the advance support team to call me..? Hope to get it fixed soon because I would love to be able to use some apps!

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Reports are coming in on this forum
by R. Proffitt Forum moderator / January 7, 2014 3:31 PM PST
In reply to: ...

That Samsung did indeed glitch something recently. Sadly this is not a PC and a closed system where Samsung is in total control. I don't know about you but this is unacceptable and does not seem to faze Samsung at all when they glitch. I guess you have to think "marketing" and how issues like this are played down.

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by zamboniguy420 / January 8, 2014 2:19 PM PST

What do you mean by "Reports are coming in on this forum"?

I spoke to a samsung rep and he had no record of the firmware v1117 which i have installed on my f7500 some how..?

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by R. Proffitt Forum moderator / January 8, 2014 2:49 PM PST
In reply to: ..

You can check posts here and in AVSFORUM. I'd rather focus on the issues and rattles Sam's cage.

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