Samsung forum

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UN40EH5300 lack of audio control with ext amp/speakers

by ken1085 / September 14, 2013 10:20 AM PDT

I am amazed that my Samsung TV does not allow control of the audio level when using an external amp. It would have been so simple to make that happen. If you hook up an external amp via the rear 3.5mm jack you will find that the Samsung remote will not control the audio level on this output. So make sure you get an external amp with an IR remote. Yes - yet another remote to lose!

I really can't think of any reason why Samsung designed it this way. (and yes - I am an electronics engineer!)

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Let me keep it simple.
by R. Proffitt Forum moderator / September 14, 2013 10:32 AM PDT

The explanation to me was that because folk make reduce the output and then amp it later which could produce hiss Samsung decided to go with fixed level output. Of course this means they fixed one issue only to create another complaint.

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not convinced!
by ken1085 / September 14, 2013 3:25 PM PDT
In reply to: Let me keep it simple.

If they had done it the sensible way there would be two volume controls "in series" - the TV and the Ext Amp. So to get a bad signal to noise the TV control would have to be turned down very low and the Ext Amp compensated by being turning up high. With "normal" setting or 'high" of the TV volume there would not be any trouble with hiss.
Even if hiss was a concern, if you look at the hundreds of features you can set up via the software menus it is pretty amazing that they did not add one little feature that would allow the user to set the remote to control the rear audio socket.

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Oops, my typo.
by R. Proffitt Forum moderator / September 15, 2013 8:58 AM PDT
In reply to: not convinced!

I am not here to debate this but that's the reason I was given. If this model doesn't fit your needs, I guess you could use the consumer voting booth.

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