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Ulead VideoStudio (10 or 11) crashes at opening

by jhedelin / October 18, 2007 12:06 AM PDT

Recently I got problems when starting Ulead VideoStudio 10 Plus (or VideoStudio 11 Plus) from the main panel of VideoStudio (Editor, Capture,DV to DVD). The message is:
The instruction at 0x0774415b referenced memory at 0x00000000 The memory could not be written.

Contacting Ulead (Corel) and following their advices (checkdisk, disk clean, remove every temp files, Ulead directories, etc.) did not solve this nasty problem (they suggested to reinstall from scratch Windows XP, but I'm reluctant to do it): it used to work fine a few weeks ago.

System: Dell Inspiron (3 years old), 512K mem, Windows XP home with up to date updates, more than 35 GB of free space

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Look for more clues (where.)
by R. Proffitt Forum moderator / October 18, 2007 12:45 AM PDT

Share what appears in the EVENT VIEWER after that.

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Event Viewer Ulead Vstudio
by jhedelin / October 18, 2007 1:27 AM PDT

Event viewer in System shows this

\Application popup: vstudio.exe - Application Error : The instruction at "0x079d415b" referenced memory at "0x00000000". The memory could not be "written".

Click on OK to terminate the program
Click on CANCEL to debug the program

and cliking on Help and Support gave:

Explanation
The program could not load a driver because the program user doesn't have sufficient privileges to access the driver or because the drive is missing or corrupt.


User Action
To correct this problem:

Ensure that the program user has sufficient privileges to access the directory in which the driver is installed.
Reinstall the program to restore the driver to the correct location.

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Sorry.
by R. Proffitt Forum moderator / October 18, 2007 3:03 AM PDT

I don't see the usual information that the Event Viewer provides such as EventID and more. Sorry, but the clues are not in your posts.

Bob

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More info Ulead VStudio
by jhedelin / October 18, 2007 3:27 AM PDT
In reply to: Sorry.

Category none
User N/A

Product Windows Op System
eventid = 26
Source Application Popup
Version 5.2
Symbolic Name STATUS_LOG_HARD_ERROR

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From a Ulead discussion board.
by R. Proffitt Forum moderator / October 18, 2007 4:00 AM PDT

"When I get the error, I finally found a place I can DL SP2 from Microsoft and I have it installed on my CPU, so I can reinstall it when I need to do so.

When I reinstalled it, that seemed to fix the problem, for a while, then it happened again. So I reinstalled SP2 again and now it is fine."

Shorter link to said discussion.

Bob

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Ulead and Windows XP SP2
by jhedelin / October 18, 2007 10:46 AM PDT

Thanks Bob,
I downloaded XP SP2 and installed it and now Ulead VStudio is OK.
I wonder what will happen when the numerous updates after this version of SP2 are installed by Automatic Update..

Thanks again.

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Glad you fixed it.
by R. Proffitt Forum moderator / October 18, 2007 11:51 AM PDT

It is a bit of a stumper but thanks for hanging in there and supplying me a few more clues to work with.

Bob

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