To get into this one we not only have to understand what video format is used in each source but how many bits the panel is using. The color gamut is unlikely to be the same due to this and other panel differences.
So is it a defect? I'm going to call this a limitation of the technology. To match displays you have to have same model displays and connections.
Hello,
I have been posting on the forum about a problem with calibrating colors, making an UHD TV-s picture look like a laptop's picture. I have trouble with it still and I suspect a defect now.
Here is how it is:
I used a Spyder 5 Express tool to calibrate my HP Pavilion 17 type monitor's colors. After that I am trying to bring the colors of a Samsung UHD TV( Model Code: UE55MU6449UXZG ) Now I have 3 sources to try with: The TV-s own built-in Youtube app, a Chromecast 2.0, and a PC connected with HDMI. Across all three sources, I can chose from three color space modes: Automatic, Native, or Custom. Native is out of question as that is for UHD colors and oversaturates the colors on all sources when viewing HD or SD content.
However! Red only seems to be okay on that option. If I switch to Automatic, which should use the colors the source sending, across all three sources the color Red fades way too much. Other colors seem to be fine, but red, no matter how I try, cannot be fixed. It can be seen on youtube's progress bar, red furs of foxes, any other things that should be saturated red.
I tried to fiddle with Custom Color Space, where there is the color Red, Green, Blue, Yellow, Cyan, Magenta, and red, green, blue in each, with numbers. The color red, on default has: Red: 35, Green: 13, Blue: 4
Moving both green and blue, or only green, or only blue to 0 brings back the redness of red bars and pure red colors, but pulls everything else towards red, so for example brown or yellowish toned wooden bars on pictures turn into red as well.
I also tried to fiddle with white balance, offsetting, or adding to gain, changing the color tint from Z50/R50 to other, ect, nothing fixes the problem without messing up other colors.
This is true across all sources, no matter if it is a Chromecast device's picture, a picure on HDMI calbe, or the built-in youtube App on all sources red is faded, non-saturated.
Is this a defect? If so, do I have a chance for a return with 5 year warrantyon the TV?



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