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Resolved Question

UE48H8000SZ, audio drop with component input

by Aug 8, 2014 8:07PM PDT

Hi all,
i have got a UE48H800SZ tv set and i discovered an issue using component and audio input.
I tried several devices and cables, but the problem still remain.
If i connect a devices like bd / ps3 / setup box tv/ and play this, i have for about a second, an audio drop out
(the picture instead is perfect) about 7 minutes from the time to tv is switched on and then, the same thing for every 3 minutes and 30-35 seconds.
This issue is very regolar, could be my tv set defective?
Or could be a firmware bug (the latest 1141 is already installed)?

Discussion is locked

Frank_73 has chosen the best answer to their question. View answer
4 Posts
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Clarification Request
Some other tests
by Frank_73 Aug 10, 2014 3:03AM PDT

I do some other tests and this issue involves all the analog input: AV input and RGB input.
So if some other owner can test this can confirm if this issue is not only for me
thanks

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I thought we found many others with this issue?
by r. proffitt Forum moderator Aug 10, 2014 3:27AM PDT

While we know there is some issue here, I think it's time to call Samsung and have them talk to you about it. I know that there will be trouble if we use more than stereo and PCM but after all this, and the other posts I formerly linked you up with, it's time to have Sam answer you.
Bob

Best Answer

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Intermittent audio dropouts from analog input
by Aug 24, 2014 8:15AM PDT

Just to say that last firmware, v.1150 has definitely solved the problem.

Thanks Samsung

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Answer
Bump.
by Forum moderator Aug 9, 2014 9:56AM PDT

Just a bump to have it show at the top.

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