Samsung forum


UE40H5510 - very poor wifi performance

by beanjy / July 26, 2014 1:55 AM PDT

I wondered if there is any known issues with the wifi hardware in any Samsung TVs?

Recently purchased the UE40H5510 and noticed that in comparison to every other device (phones, tablets, an LG tv even further away from the wireless router), the connection speed is dramatically worse using wifi, streaming internet video or downloading apps.

The router (apple airport express) is right next to the tv, so that couldn't really be improved much further.

Am using ethernet, but would be nice to use wifi if there's anything to try in terms of improving performance there.

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All Answers

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Not uncommon at all
by Pepe7 / July 26, 2014 2:10 AM PDT

I usually try different channels on the router to see if that improves performance at all. Experiment with channels on either end instead of the middle.

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Figure less than half the range of a laptop.
by R. Proffitt Forum moderator / July 26, 2014 2:52 AM PDT

As to right next to the TV that could be TOO CLOSE or there are other issues such as wrong channel, mixed security modes or other. Also, why WiFi when it's that close. Sounds odd to use WiFi in that case since you could improve the WiFi for use by your other devices.

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