Question

UE40ES8000S TV - camera not working

Hi,

My mother in law (in France) has just bought a new TV which I believe is 3D and WIFI ready. She has been trying to use it with Skype to talk to the family and can't get the camera working. With Skype the sounds can be heard but we can't see her.
Skype works fully from her computer which is attached to the the same router/network.

Has anyone experienced this problem or got any suggestions how we can fix it?

I'm in the UK, she is in France. All help appreciated.

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Re: UE40ES8000S TV - camera not working

Hi Matty1973gb,

Thanks for your message. But just so you know, if you want Samsung support, I support US products and customers. So while I can't help you directly, if you want Samsung help, here's the Samsung France portal for support on that product: http://www.samsung.com/fr/support/model/UE40ES8000SXZF

Hope this helps you!

Regards,
HD Tech

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Thanks for the link

My French is not great but will give it a go!
If anyone has any ideas what the solution is please do post.

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