type the systems passwor then enter

Hi there I have been trying to type the systems password then press enter on my dell which previously was locked. However my keyboard is not producing any letters on my screen . Keyboard works fine and lights are on. What can be done? Of coursewhen you press enter thar counts for an attempt then you are shut down after seven tries. Why does it not recognise my ketboard. The annoying thinh is that I have the password. Djones66

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Clarification Request

Even for login. If the keyboard does not produce letters, it is not fine. I don't see where you tried the on screen keyboard or a new keyboard or this keyboard on another PC.

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You May Need To Use A PS2 Keyboard

In some situations immediately at startup, USB keyboards aren't recognized by the system. In those cases, using an old-style PS2 jacked keyboard and mouse will be recognized by the computer immediately at startup and should allow you to type in the password and use the Enter key. If you don't happen to have a keyboard with a PS2 plug, borrow one temporarily till you can log in a fix the issue.

Hope this helps.


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If this is a bios password there might be a password clear jumper on the mobo.

Look in the manual.

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