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Question

type the systems passwor then enter

Aug 2, 2017 7:22AM PDT

Hi there I have been trying to type the systems password then press enter on my dell which previously was locked. However my keyboard is not producing any letters on my screen . Keyboard works fine and lights are on. What can be done? Of coursewhen you press enter thar counts for an attempt then you are shut down after seven tries. Why does it not recognise my ketboard. The annoying thinh is that I have the password. Djones66

Discussion is locked

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Clarification Request
Many OSes offer an ON SCREEN KEYBOARDD
Aug 2, 2017 7:28AM PDT

Even for login. If the keyboard does not produce letters, it is not fine. I don't see where you tried the on screen keyboard or a new keyboard or this keyboard on another PC.

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Answer
You May Need To Use A PS2 Keyboard
Aug 2, 2017 11:07AM PDT

In some situations immediately at startup, USB keyboards aren't recognized by the system. In those cases, using an old-style PS2 jacked keyboard and mouse will be recognized by the computer immediately at startup and should allow you to type in the password and use the Enter key. If you don't happen to have a keyboard with a PS2 plug, borrow one temporarily till you can log in a fix the issue.

Hope this helps.

Grif

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Answer
Password
Aug 2, 2017 11:55AM PDT

If this is a bios password there might be a password clear jumper on the mobo.

Look in the manual.