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TWNYC HD box problem....

by gdunleary / August 21, 2006 6:11 PM PDT

I am not sure where the problem is but when I got my new Sony Bravia KDL 40S2000 HD TV I picked up TW Scientific Atlanta HD SA3250 box.I installed it made all the right connections,DVD connected right,works well.The mystery is that eventough I do get digital channels/for exemple Ch.108/ in the HDTV Menu when I try to adjust them it says that I have no digital signal.All the options are grayed out.And when I again try to look for the digital channels in the TVs Auto Programming no digital channels is detected.I have called TWNYC tech support,but they have no clue.
Coul it be a faulty cable box? It looks like the digital channels /ch.108 etc./are there but they dont show up in the TV menu therefore I cant make adjustments /aspect ratio,zoom etc/to them.

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