Samsung HD Tech-
Thanks for responding, but-
NISI is COMPLETELY USELESS!!! I thought HP support was bad, lol. This is the worst of any electronic item I'VE EVER PURCHASED! I don't believe I'll be purchasing another Samsung item with this kind of service.
NISI NEVER CALLED BACK. I called them, Samsung called them - no answer. That afternoon, I got the VM and left a VM.. No call back. Tuesday morning I called and they sent someone out that afternoon. (I'm glad i have a room mate that's off during Tues and Weds. People have to be millionaires to be able to afford taking off all these days for Samsung!) When the tech came out, he turned the TV on and off a several times (and it worked) and said if it happens again, give him a call.
Well, we never touch it after that on Tuesday (yesterday). I turned it off last night with the remote. I turned it on this morning with the remote and .. click.....click......click....... FOREVER. NOT TURNING ON.
We call this morning and they said they would come out at noon. they advised to keep it plugged in (letting it click and click over and over) until the tech gets there... TECH NEVER SHOWS!!! We call about 3 and they say that he's too backed up and won't be able to make it today (ok, when i have stuff to do, its called "overtime"!). Then they say that they don't have any openings for appointments for the rest of the week and only have Feb 11th open.
SO- I guess i won't be having my guests over THIS F'N WEEKEND! THIS IS COMPLETELY INEXCUSABLE! THIS IS THE WORST SERVICE I'VE HAD WITH ANY ELECTRONIC ITEM EVER PURCHASED- EVER! When i call Samsung, they just try to pass the buck to NISI. NISI is legally acting on behalf of Samsung, so I would think they would give a crap!
SAMSUNG SUCKS. I should've just purchased a Sanyo! I've had several of those for YEARS and NEVER EVER had an issue!