Samsung forum

Question

Tv turning itself on

by Chaz82ma / February 4, 2014 3:12 PM PST

Hi, I have a Samsung series 5 40in lcd tv. For quite a while now it has been turning itself on frequently, but in no particular pattern. The timer is off and as there is no pattern I don't think that could be the cause. Another problem that I have is that when I do turn it on it takes a while to actually come on. The light will flash like it is trying to but it will not come on. Sometimes it may take 30 seconds to a minute but most of the time it takes several minutes, the worst being around 6-7 minutes. Could you please tell me the cause for this and if it is an easily resolved problem? Thanks

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All Answers

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Answer
Re: Tv turning itself on
by Samsung_HD_Tech Samsung staff / February 5, 2014 12:01 AM PST
In reply to: Tv turning itself on

Hi Chaz82ma,

I'm very sorry to hear that has happened. In order for me to help you most accurately, please provide the complete model code for this device.

Regards,
HD Tech

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Tv turning itself on
by Chaz82ma / February 5, 2014 1:53 AM PST

Hi, the model code is LE40B551A6WQXU. Thanks

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Re: Tv turning itself on
by Samsung_HD_Tech Samsung staff / February 6, 2014 11:07 PM PST
In reply to: Tv turning itself on

Hi Chaz82ma,

Thanks for your message! But just so you know, I support US products and customers. And from what I can tell, this model is for the UK. (Correct me if I'm wrong.) So if you want the most accurate information, here's the Samsung UK portal for support on that product:

http://www.samsung.com/uk/support/model/LE40B551A6WQXU-downloads

Hope this helps you!

Regards,
HD Tech

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