TV sound

I have a LG television, 32 ' screen. The sound on the TV remote and the sound on the DsTV remote are both switched to maximum.
I have gone into menu and made sure the sound is also on maximum. The TV sound is however not loud. It is medium at best.
What can I do to get the sound up? It was like this after I bought it and after a few months a guy had to fix our dish and at the same time he fixed the sound problem. I failed to ask what he did. Now, two years later we have the same problem. How can I fix it?

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