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Question

TV Smart Hub Apps only using a portion of screen

by Dave_in_MA Oct 7, 2015 11:44AM PDT

As of a couple of weeks ago, more often than not when I open an App, it starts up and uses only about 1/4th of the screen, in the upper left.

Is there a fix for this?

Discussion is locked

2 Posts

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Clarification Request

Sounds buggy to me.

by r. proffitt Forum moderator Oct 7, 2015 11:58AM PDT

When you call it in, they'll have you check the firmware and do a few resets.

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Fixed (for now, at least)

by Dave_in_MA Oct 9, 2015 9:00AM PDT

I seem to have made the problem go away for the time being, at least.

I didn't want to do a full factory reset, but I figured I'd try what I'd do if a PC was acting up:

- I powered off the TV.
- I unplugged the TV.
- I held in the power button for several seconds. The power light came on briefly, there was a slight clicking sound and then the power light went dark.
- I released the power button and held it again for several seconds.
- I plugged it back in and turned it on

This seems to have worked for now; the few Apps that I've tried since then now use the whole screen as expected.

We'll see how long this lasts.