TVs & Home Theaters forum

General discussion

TV power loss

I recently (Jan. 2019) switched my Samsung 50" plasma for Samsung 65" smart TV series 7. Put it in the same spot, hooked up to the same electronic equipment, same surge protector, never had a problem before. Now when someone with static electricity touch's TV or light switch's near TV it powers down for about 3-4 sec. and starts backup? Had electrical outlets checked and all okay nothing else powers down. Any ideas?

Post a reply
Discussion is locked
You are posting a reply to: TV power loss
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: TV power loss
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
That's not good.

In reply to: TV power loss

ESD can damage products. But I will write that Samsung won't talk to you when you put their gear on surge protectors. Try it without that.

Collapse -
Not good.

In reply to: That's not good.

I'm not calling Samsung till I've done my process of elimination.

Collapse -
Try another surge protector

In reply to: TV power loss

Also try an outlet on a different circuit in your home. Even testing this out using a long extension cord could be helpful to isolate your issue.

Try the same thing with all other devices unplugged in that room too.

Collapse -
Pepe 7

In reply to: Try another surge protector

I'm in the process of plugging every thing seperatly to TV and without protector or through Onkyo receiver. Also I will try extension cord thanks.

Collapse -

In reply to: TV power loss

Just a follow up, I think I found problem my Onkyo receiver seems to be the culprit ( 7 years old does not support arc. and would lose sound periodically) . When I eliminated it TV did not shut down from shock tried another receiver and no problem. Going to get a more up to date receiver. Hoping this solves my issue.

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Sublime suburban chariot

High on style and technology, the 2019 Volvo XC90 is an incredibly satisfying everyday crossover.