TVs & Home Theaters forum

General discussion

TV power loss

I recently (Jan. 2019) switched my Samsung 50" plasma for Samsung 65" smart TV series 7. Put it in the same spot, hooked up to the same electronic equipment, same surge protector, never had a problem before. Now when someone with static electricity touch's TV or light switch's near TV it powers down for about 3-4 sec. and starts backup? Had electrical outlets checked and all okay nothing else powers down. Any ideas?

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That's not good.

In reply to: TV power loss

ESD can damage products. But I will write that Samsung won't talk to you when you put their gear on surge protectors. Try it without that.

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Not good.

In reply to: That's not good.

I'm not calling Samsung till I've done my process of elimination.

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Try another surge protector

In reply to: TV power loss

Also try an outlet on a different circuit in your home. Even testing this out using a long extension cord could be helpful to isolate your issue.

Try the same thing with all other devices unplugged in that room too.

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Pepe 7

In reply to: Try another surge protector

I'm in the process of plugging every thing seperatly to TV and without protector or through Onkyo receiver. Also I will try extension cord thanks.

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Beezr

In reply to: TV power loss

Just a follow up, I think I found problem my Onkyo receiver seems to be the culprit ( 7 years old does not support arc. and would lose sound periodically) . When I eliminated it TV did not shut down from shock tried another receiver and no problem. Going to get a more up to date receiver. Hoping this solves my issue.

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