Samsung forum

Question

TV Model: Samsung UN46EH5300FXZA won't turn on

by Cynag3 / July 15, 2014 4:45 AM PDT

my tv turned itself off last week and refused to turn back on. I had a geek squad member come out to assess the problem and he told me the tv needed a new main board. I purchased the board and put it in today, however the tv still is not functioning. The red standby light is on in the bottom right hand corner of the tv but when I try to turn the tv on the light simply blinks twice and nothing else happens. There is no backlight or any reaction from the screen of the tv and I have tried but failed with receiving any help from Samsung on this issue. I was hoping someone here might have had a similar problem or have some information as to what I need to do next?
My email is cynag3(at)gmail(dot)com and I would appreciate any help on this issue

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Clarification Request
Re: TV Model: Samsung UN46EH5300FXZA won't turn on
by Samsung_HD_Tech Samsung staff / July 16, 2014 7:33 AM PDT

All Answers

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Answer
The one thing I learned
by R. Proffitt Forum moderator / July 15, 2014 6:30 AM PDT

Is any failure does not repeat itself. One time it's this, the next it's another board. Only your new tech will think that it will repeat.

OK, let's say you are tackling TV repair. Did you get the service manual first? Many don't and descend into a dark area where folk scream for help.
Bob

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