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Question

TV Ears

Aug 28, 2016 5:02PM PDT

We have TV Ears and can't get them to work on the Samsung 32" 5500 that we purchased today. We don't have Internet connection because our area has slow DSL. We had a Sony Flatscreen before with no issues with the TV Ears. We went as far as to bring our whole TV Ears set up with us when we went TV shopping. The young man told us they would work and showed me where to plug them. Please help.

Discussion is locked

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Answer
Sorry
Aug 28, 2016 5:40PM PDT

But Samsungs are a bit all over the map. Call 1800SAMSUNG and tell them what you want to setup. Or TV Ears. They do that all the time. My bet is it's a setting.

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Answer
RE: Antenna Connection
Aug 29, 2016 6:12AM PDT

Have you already been through the menu to the channel section and performed an Auto Program of the television?

Also, have you tried a different Antenna?

Regards,
HD Tech