1. Be sure to check with Samsung for latest firmware.
2. Always post the full model number so members can check the manual.
3. If this is new, ask the seller and maker. Don't keep it if the product is defective and has no support.
with some programs, captioning on my tv starts larger on the left side of the screen and shrinks as it progresses to the left. The left side is also squeezed.
It is a Samsung TV