I have a silly question - do you actually have anything connected to the TV?
If yes, to get the V-Chip working, you cannot connect your video source via HDMI, Component, or PC input.
That really leaves you with Composite/S-Video and ANT IN.
It's all on Page 49 of User Manual.
CC is a bit more complicated. If your TV source is digital cable/SAT, your digital cable Box/SAT tuner will typically decode the captions, not the TV. So poke around the settings on your Cable Box.
I am now trying to think if my SAT also has a V-chip function... I am pretty sure it does, but it is called Parental Control or something like that. Therefore, look for some Parental Control Lock on your Cable Box/digital tuner, and not the TV.
More on CC on Pg 56 of your TV User Manual.
I recently purchased a Samsung factory restored LN40A550P3FXZA 40in LCD TV w/WiseLink and tuner from ElectroZone.com. It is supposed the have V-Chip and Close Caption capabilities. I have followed the instructions from the DVD-Manual and the Quick Setup Guide, but these two functions do not light up or have any hyperlinks.
Using the remote in "Set-up" mode these two functions do not show up in white like the other functions in this mode; they appear light-grey and the remote bypasses both functions. Pushing the "CC" button on the remote a bluebox appears on the TV an states "Not Available". These two functions are desperately needed in my home (one of the reasons I purchased this model). Please advise if there is anyway to turn these two functions on, or do I have to send the TV back as I no longer have the original box shipped.
Hope you can help with an appropriate answer or fix for this problem.