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turn off

my laptop shuts down and then restarts by itself.i have done a clean install and this still happens.i am using windows 7.i am pretty sure this is not a overheat issue because it usually happens as soon as i turn my laptop on.also this is not happening on safe mode.

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All Answers

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Answer
Re: turn off

In reply to: turn off

Three things to do:
1. Check event log to see if that tells something about the cause.
2. Boot from a Linux disc or stick (free to make) to see if it's the same there.
3. Disable all programs in the startup tab of msconfig (pre-windows 10) or task manager (windows 10) and reboot. Any difference?

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I worry about "clean install"

In reply to: turn off

Next time restore it to factory condition. If that fails, the laptop needs repair.

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