Computer Help forum

General discussion

Turn off problems

by lions / January 5, 2005 10:32 AM PST

When I go to turn off the pc it gets stuck with a clean desktop(no icons on) and doesn't turn off.I checked the task manager and are no applications open.Ctrl+Alt+Del doesn't do anything.On a scale of 1 to 5 it happened 4 times out of 5 and I have no choice but to turn the switch off.I read in this forum that this problem may be caused by Roxio Easy cd creator.I did remove it but no results,I remove the Direct cd from taskbar also but no results.I run win xp home with sp1.I have this problem since over a month.Please advice.
Thank you for your time

Discussion is locked
You are posting a reply to: Turn off problems
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Turn off problems
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Turning off
by beeb / January 5, 2005 12:28 PM PST
In reply to: Turn off problems

Just a few enquiries
You do not say of the time period before you manually turn your comp off? Are there any progs still active when closing down your PC, which needs extra time to complete tasks. Has the hdrive recently been scanned and defragged for more effienct running? Does it occur afer surfing the net? Maybe some of these thoughts can point you in the right direction, before looking into deeper areas.

Collapse -
won't turn off
by Lynda Costello / January 6, 2005 3:31 AM PST
In reply to: Turn off problems

I have only had this problem when I've been on AOL, got knocked off (my phone will have dial tone) but screen still says AOL. Going to Windows icon gives me the shut down option, but it won't work. So I do what you've been doing. I hit the power button, which means that the next time I turn my computer on it has to run a system check. Wish I could help, but you're not alone with the problem. Lynda

Collapse -
Lions, Start By Eliminating Problems..
by Grif Thomas Forum moderator / January 6, 2005 3:49 AM PST
In reply to: Turn off problems

Follow the procedures in the links below to eliminate unnecessary start up programs and services which can conflict at start up and shutdown:

For Windows XP, ignore the first couple of sentences about checking "resources" in the link below but follow the rest of the procedures including the "Services" links at the bottom.

How To Shut Down Unnecessary Start Up Programs

How To Clean Unwanted Files From The Hard Drive

After following all the procedures above, run Error Checking/Chkdsk and Defrag to optimize the hard drive:

How To Run 'Error Checking/Chkdsk' On Win2000/XP

Hope this helps.

Grif

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?