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Turn off problems

When I go to turn off the pc it gets stuck with a clean desktop(no icons on) and doesn't turn off.I checked the task manager and are no applications open.Ctrl+Alt+Del doesn't do anything.On a scale of 1 to 5 it happened 4 times out of 5 and I have no choice but to turn the switch off.I read in this forum that this problem may be caused by Roxio Easy cd creator.I did remove it but no results,I remove the Direct cd from taskbar also but no results.I run win xp home with sp1.I have this problem since over a month.Please advice.
Thank you for your time

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Turning off

In reply to: Turn off problems

Just a few enquiries
You do not say of the time period before you manually turn your comp off? Are there any progs still active when closing down your PC, which needs extra time to complete tasks. Has the hdrive recently been scanned and defragged for more effienct running? Does it occur afer surfing the net? Maybe some of these thoughts can point you in the right direction, before looking into deeper areas.

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won't turn off

In reply to: Turn off problems

I have only had this problem when I've been on AOL, got knocked off (my phone will have dial tone) but screen still says AOL. Going to Windows icon gives me the shut down option, but it won't work. So I do what you've been doing. I hit the power button, which means that the next time I turn my computer on it has to run a system check. Wish I could help, but you're not alone with the problem. Lynda

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Lions, Start By Eliminating Problems..

In reply to: Turn off problems

Follow the procedures in the links below to eliminate unnecessary start up programs and services which can conflict at start up and shutdown:

For Windows XP, ignore the first couple of sentences about checking "resources" in the link below but follow the rest of the procedures including the "Services" links at the bottom.

How To Shut Down Unnecessary Start Up Programs

How To Clean Unwanted Files From The Hard Drive

After following all the procedures above, run Error Checking/Chkdsk and Defrag to optimize the hard drive:

How To Run 'Error Checking/Chkdsk' On Win2000/XP

Hope this helps.


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