TVs & Home Theaters forum

Question

turn off audio support AKAI tv

by brulu / February 24, 2015 12:49 AM PST

The audio support (for the vision-impaired) inexplicably began for PBS dramas. I have tried every button on the remote and combed through the owner's manual. No "AD" or similarly labelled buttons or instructions. I called AKAI support but couldn't get through. The local public TV office said I had to wait until a drama with this function was being broadcast to troubleshoot. Any ideas? The tv is an AKAI model KC01-B2. 32" wide-screen LCD. Thanks!

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Clarification Request
Looked for "audio support" and failed.
by R. Proffitt Forum moderator / February 24, 2015 1:08 AM PST
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Re: need to turn off the audio support
by brulu / February 24, 2015 5:47 AM PST

Hi,
No, it isn't closed captioning, which is to be read by hearing-impaired. THis is an audible narrator function for the vision-impaired. It can be called "Descriptive Video Services" (DVS) or "Secondary Audio Programming" (SAP). Does that info help?

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According to link, that's the MTS button.
by R. Proffitt Forum moderator / February 24, 2015 5:50 AM PST
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Clarification Request
Over the air tv or cable/satellite?
by Pepe7 / February 24, 2015 1:10 AM PST

Just trying to be certain.

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Re: turning off audio support on AKAI
by brulu / February 24, 2015 5:50 AM PST

Hi,
The tv program is received over the air (I only have an antenna).
Thanks--Lucy

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Clarification Request
what country are you in?
by Pepe7 / February 24, 2015 1:13 AM PST
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Re: Turning off audio support (DVS or SAP) function
by brulu / February 24, 2015 5:52 AM PST

Hi,
I'm in the US (WI). This function is also called DVS--Descriptive Video Services; or SAP--Secondary Audio Programming. I also looked through the Akai owner's manual. It did not have any info on this capability.
Thanks--

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(NT) That's why I went looking for a remote control manual.
by R. Proffitt Forum moderator / February 24, 2015 6:03 AM PST
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