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Trying to use but getting error for malwarebites

by MJ39120 / April 13, 2010 5:10 AM PDT

Hi,
I am having other issues too on the dell desktop board was sent here for this,may be all related don't know.

Trying to use but getting error for malwarebites

I have malwarebites and ran a quick scan the other day, nothing was found, now when I click it I get this error error code 714 (0.9) thats strange, what does that mean? Can you link the site for this please!
Thanks

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MBAM - Error code 714
by Carol~ Forum moderator / April 13, 2010 6:07 AM PDT

MJ..

With a 714 error code, reinstalling Malwarebytes' Anti-Malware is the recommended "way to go". Go to Programs and Features and remove it from there. Restart your system. Then download and run their clean-up utility: mbam-clean.exe. You'll be asked to restart. Do so.

Just prior to reinstalling (below link) MBAM, temporarily disable your A/V. (Don't forget to re-enable your A/V, when the process is complete) It should eliminate the error code and allow you to scan. If it doesn't, please let us know.

http://www.malwarebytes.org/mbam.php

Best of luck..
Carol

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how tro disable
by MJ39120 / April 13, 2010 6:47 AM PDT
In reply to: MBAM - Error code 714

do you know how to disable the free avg 9.0

I can't find it, I know I have done it but can't get back
to it.

Thanks for your help.

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How To Disable AVG 9
by Carol~ Forum moderator / April 13, 2010 7:09 AM PDT
In reply to: how tro disable

I don't use AVG as my A/V ..... BUT......

According their FAQ #1311: How to disable AVG Free temporarily

To disable the Resident Shield, please:

* Open AVG User Interface.
* Double-click on the Resident Shield.
* Un-tick the option Resident Shield active.
* Save the changes.

Please do not forget to activate the Resident Shield again once you performed the tasks requiring its deactivation.


Additionally, "If you're having issues with Malwarebytes' Anti-Malware freezing when scanning or when enabling the Protection Module or Updates being blocked", you might want to read this.

Try disablling AVG and re-installing it, before reading the above. Re-installing it should "cure what ails you". If it doesn't, read the above.

Your'e welcome...
Carol

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scan results
by MJ39120 / April 13, 2010 8:30 AM PDT
In reply to: How To Disable AVG 9

Thank you carol,

I did the malwarebytes scan it took 55 min is that normal??
it found no threats at all

Scan type: Full scan (C:\|D:\|)
Objects scanned: 259212
Time elapsed: 55 minute(s), 48 second(s)

Thanks again!

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Sounds Good!. :)
by Carol~ Forum moderator / April 13, 2010 10:42 AM PDT
In reply to: scan results

MJ..

I'm presuming (if you were able to scan) you're no longer seeing the error message. In answer to your question about the scanning times, it varies depending on how many files need to be scanned. With that said, the last time I ran a "Full Scan", it also took around an hour. You might want to consider keeping MBAM. Update it frequently, and run a Quick Scan every now and then.

It looks as though, you've ruled out "malware", as the cause of the problem. Or at least in my opinion you did.

Not knowing much about Vista, I tried to find out if your "wake up" issue, is a common one. It's more than common! Does it make you feel any better to know, you're FAR from alone? (I didn't think so. Devil )

Bob hit the nail on the head when he wrote, "Sadly for most there is NO step by step cure since the cause and cure for this one has some thousand causes and cure".

The best I can offer is some of those "causes and cures". With a little bit of luck, you might find a cure.

How to Troubleshoot a Vista Sleep Mode Problem and Find a Solution

Good luck!
Carol

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Thank you
by MJ39120 / April 13, 2010 11:03 AM PDT
In reply to: Sounds Good!. :)

Carol,
as I posted above it found no threats at all, I thank you and Bob for all your help.
I just liked the feature of putting my machine to sleep/hybernate not sure which and shaking my mouse and bring it back up to the desktop,I just think leaving the machine on 24/7 is not good for it,just my thoughts. Thanks for the link and the trouble you went to find it.

Have a nice nite!

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(NT) You're welcome
by Carol~ Forum moderator / April 13, 2010 11:07 AM PDT
In reply to: Thank you
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