Trying to update my 49UH850V

by jlee1905 May 8, 2017 9:00AM PDT

Hey peoples

Im trying to manually update my 49UH850V to version 04.30.95, i download the file from the lg support page but when i try to unzip it, I get an error message saying the zip file is empty, ive tried on both standard windows unzipper and 7-zip. Does anyone know how to fix this issue. I know the file cant be empty as its 850mb.
Many thanks in advance for your help.

Discussion is locked

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Clarification Request

Link please.

by r. proffitt Forum moderator May 8, 2017 9:35AM PDT

I can test that and check how to use that file. Be sure to read how to use the file.

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Link

by jlee1905 May 8, 2017 12:05PM PDT

I did read it and it says just to unzip it and put the unzipped file in a folder on a usb drive but im pretty sure the zip file is corrupted on the site.

Download page: http://www.lg.com/uk/support/support-product/lg-49UH850V

Its this one: Software_File(Version_04.30.95).zip

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It will be 30 minutes or so till I can check that zip.

by r. proffitt Forum moderator May 8, 2017 12:13PM PDT

But the PDF there tells you on PAGE 3 how to use another method.

Post was last edited on May 8, 2017 12:14 PM PDT

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Update over internet

by jlee1905 May 8, 2017 12:17PM PDT

The alternative method wasn't working for me as the tv didn't find available updates which is why im trying to do it via USB.

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Downloaded and it unzipped here just fine.

by r. proffitt Forum moderator May 8, 2017 1:11PM PDT

I used 7Zip from ninite.com

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My 7Zip results

by jlee1905 May 8, 2017 1:32PM PDT

This is the results i get using 7zip http://imgur.com/a/vj6yy . Have you checked the uncompressed file is full size ?

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We're fine. We're all fine here, now, thank you.How are you?

by r. proffitt Forum moderator May 8, 2017 1:39PM PDT

Be sure there's plenty of disk space and no overreaching antivirus suite is creating a reactor leak.

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Neither is an issue

by jlee1905 May 8, 2017 1:45PM PDT

I've tried unzipped on my ssd boot drive, my mechanic storage drive and my external drive all give the same results. And i only use windows defender which has never interfered with decompressing files before.

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28 minutes from now.

by r. proffitt Forum moderator May 8, 2017 2:08PM PDT

https://www.dropbox.com/s/urvnw1lxl10bxeu/starfish-dvb-secured-m16-7.deua.m16-725-04.30.95-prodkey_usb_V3_SECURED.epk?dl=0 should hold the uncompressed file.

I will delete it tonight.

There's not any clue why this is happening to you so this is all I can offer today.

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Thanks

by jlee1905 May 8, 2017 2:20PM PDT

Thanks for that will download when its finished downloading.

Its definitely something to do with the file as ive tried downloading an update file for a different lg tv and it decompresses fine.

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Seems to be up there.

by r. proffitt Forum moderator May 8, 2017 2:33PM PDT

From the web site the link is (just to be sure here)

https://www.dropbox.com/s/urvnw1lxl10bxeu/starfish-dvb-secured-m16-7.deua.m16-725-04.30.95-prodkey_usb_V3_SECURED.epk?dl=0

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Got it

by jlee1905 May 8, 2017 3:07PM PDT

Ive got it now thanks for your assistance.

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moving it offline for now.

by r. proffitt Forum moderator May 8, 2017 3:17PM PDT

Hope that gets the job done.

Trying to update my 49UH850V

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