You are just one of the many with such difficulties with this product.And you know what, if it still was #1 in detection and removal, i would recommend trying to work out these problems because you would be gaining the best protection out there.But it's not anymore and it just blows my mind that people continue to use it.And until they start using a better product like Kaspersky,F-secure,NOD32 , it won't get any better.I've had a few cars that were real lemons and i sure wish i could of used the norton PR department to sell it for me.Probably would've got 3 times as much for them!.
I have one laptop and two desktops. On one of my desktops, it would not do the live update. I reinstalled the software and it worked for a while. Then I started having the same problem again and could not uninstall it. I called Norton. They were very helpful and emailed me an uninstall program which worked very well. My laptop began exhibiting the same problems. I uninstalled N. with no problems.
My other desktop presented no problems whatsoever with N.
I now have other antiviurs software downloaded to my laptop and one desktop.