keep it simple. They fix or refund.
I have recently purchased a Sony Optiarc ad-7261s DVD burner. I've connected it to my Mac G4 running 10.4.11 via a SATA to USB adapter from a USB 2.0 PCI card. When powered up the tray comes out and stays out. If a disc is inserted, it won't read the disc, but will tray in for a few seconds, then tray out. There are no Mac drivers available, but the documentation indicates that it is compatible with 10.4.9 and above. I've even re-installed the PCI card driver. Any ideas? Thank you.

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