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Trouble with Dish Network installs

by Fishinfan / August 14, 2007 12:06 PM PDT

Hi,this is my first post here.

I have been a subscriber to Dish Network for 2 weeks.So far I haven't had my satellite installed or anything installed.I live in a condo so having the dish on the roof or on the building is out.The first week the installer didn't have the right equipment to install.The second week(today),the installer came out and said"no ground available" and instructed me to call their customer support.Why didn't they put in a ground stake and have a wire coming from the dish?

What can I do now?

I am thinking about canceling my service and going with Directv or Comcast.

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CONDO PROBLEMS ?
by stewart norrie / August 14, 2007 12:14 PM PDT

I live rite next to a huge condo complex and almost every balacony has a dish installed. Looks like some kind of stand I would bear with them. because I have the dish network hi-def system and love it also comcast just wired my entire area the fee is out of this world and picture quality is horrible. stewee

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Just a TV lovers experience
by ljwp68 / July 25, 2012 3:25 PM PDT

Dish's customer service has been polite and helpful without waiting on hold long. They went above and beyond during installation in order to hide the cables from dish-to-ground port, they have decent equipment with excellent apps for remote access (android), great HD picture, and I cannot express how nice it is to confidently know how much the bill is going to be every month... to the penny (3 years into Dish contract, no change)... no surprises and unexplained new charges or tax/usage/update price increases. At&t wireless users know what I mean..

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Condos are tough installs
by mjd420nova / July 29, 2012 11:59 AM PDT

With very few penetrations from outside to inside, Many users opt for a tripod mount. No holes when you use silicone sealant to secure the legs on the deck. Sometimes three concrete piers make for maor permanent setups. but getting the cable inside presents problems. In house wiring is problematic and subject other users shorting their connections and killing others clear reception. DirecTv needs two coax lines and a ground can is needed. Comcast is just a single cable and would split inside for Tv and modem inputs.

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